In CRE Loaded, a Gift Voucher (gift certificate) is a product a customer can buy to give to someone else. It can be created and purchased just like any other Product, and can be featured or put on sale, etc. A Coupon is not a product -- it is a discount that the store owner give to a customer. Both are managed from the
Vouchers/Coupons menu.
Coupon Admin
Create discount coupons from this menu. See
Sales and Promotions, Section 1.1 in the Online Manual for complete information.
Gift Voucher Report
This menu lists all gift vouchers that have been purchased and notes whether they have been released to the customer.
Gift Voucher Queue
If you queue gift vouchers for fraud protection, you can view the queue and release approved vouchers from this menu. See
Sales and Promotions, Section 2.5 in the Online Manual for complete information.
Mail Gift Voucher
This menu lets you email redemption codes for gift vouchers and discount coupons to customers. See
Sales and Promotions, Section 2.4 in the Online Manual for complete information.
Gift Vouchers Sent
This menu lets you can check the status of all gift vouchers and discount coupons to see how many have been sent and how many have been redeemed. See
Sales and Promotions, Section 2.6 in the Online Manual for complete information.